RV
Raagheel V

1 reviews | Active since Jul 2010

13 Sept 2016, 23:24

POWER HOUR IS A ****!!!!

<p>On the 13th of September 2016 at 21:38 pm I recharged my account worth R29 and I loaded power hour and I only spoke for 30 mins when my call cut and the remaining balance thereafter had been only 7cents. I am very unhappy and donot feel that vodacom had any right to cheat me as a customer out of their promotional deal!!! This is not the first time that ive experienced this!</p> <p> </p> <p>Stop false advertising!</p>

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Replies (1)
Vodacom
Vodacom's reply14 Sept 2016, 07:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team