KM
Katleho M
1 reviews | Active since Nov 2013
21 Jun 2020, 10:19
POWER HOUR ******...AM ****ED!!
I last address my complaint regarding airtime. Last night I bought POWER HOUR at 20:53pm when I used it this morning it was not available. I bought POWER HOUR again this morning it depleted within 9 minutes.
I NEED MY AIRTIME BACK!! Its either one of your colleagues there is going into our accounts and *****ing airtime.
I NEED FEEDBACK ON THIS ASAP!!
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Vodacom's replyOfficial
21 Jun 2020, 11:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2020, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team