1 reviews | Active since Jan 2013
Power Hour Bundles not effective
<p>Tonight I bought a power hour bundle at 20h24 and made a phone call to another Vodacom number for 25 minutes. R7 was deducted from my airtime, and the balance went from R584.62 to R577.62. After finishing the 25 minute call though, my balance was only R542.07, thus I lost R35.55 although I had "free minutes" in order to cover my Vodacom to Vodacom call. I would appreciate if you could kindly rectify this problem as soon as possible.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
