SM
Segodi M

1 reviews | Active since Apr 2012

30 Jan 2015, 16:15

POWER HOUR

I bought my vodacom power hour and never recieved the usual message this morning on 30/01/2015. I phoned vodacom (111) for call centre to assist between 12:58 to 13:07. The Call centre person with the name Pontso Lephoto was having no time for my query. She wanted to cut my call while i am busy inquiring about my power hour. She explained that i must check my airtime while i know how to. It is want she is doing to our client of vodacom with her approach and attitude.

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Replies (1)
Vodacom
Vodacom's reply31 Jan 2015, 11:52
Official
Hello msegodithomas,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,