Power Bundles not working

03/12/2015 i called Vodacom at 21:48pm i spoke to the lady by the name of Nonhlanhla who placed me on hold for like 30 minutes and she came back to let me know that she cannot assist..I purchase data bundles the one for R3.00 which you get 50mbs.. It was the second time that i purchase the data bundles on my side and every time i purchase this bundles it just load until the 1hour passes without using them. After i spoke to nonhlanhla i tried accessing the internet but it kept on loading nothing happen. So i called back and i spoke to palesa and i demanded to speak to the team leader, i spoke to the team leader by the name of Allen who promised to log a query for me but up today i have not received feedback from vodacom.. What i would like is to get my R3.00 back because obviously this service did not work for me .. I refuse for vodacom to deduct my funds and not being able to use it all...