MM
Mr M

1 reviews | Active since Aug 2022

12 Jun 2025, 20:58

*********** pour South African airtime

Vodacom is the most *********** Network I have ever seen and what is annoying is that it is very difficult to get through to their agent... The damn robot answers everything what happened to human interaction are you now AI fully based..... I bought airtime for R10.. I called someone for not even 3 seconds the airtime was finished..... Vodacom I need a detailed statement of how much each call cost me for the past 3 months I being **********.Mind you I do not have any subscriptions.

*** - Thato

0
Replies (1)
Vodacom
Vodacom's reply13 Jun 2025, 08:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team