Potential Legal Matter

<p>To Whom it may concern</p> <p>Today (09/10/2016), I had gone to Canal Walk Vodacom Franchise to seek assistance with an account problem. I had been sent to teller C15 Nigel Woodman in an attempt to assist me with my problem. He informed me to call from my own cellular phone into the Vodacom legal department and refused access to the use of their telephonic services and other assistance. Subsequently, I had informed him that I would like to speak to his manager Omar Abrahams. The manager had informed me that they will not be assisting me and denied access to basic services such as their telephones. I am seriously aggrieved as I have been a Vodacom Customer for an excess of 10 years to receive such bad service and denial of basic services that are by law allowed to me.</p> <p>The problem I had initially come in for: automatic blacklisting even though my account is up to date and now I have to wait in excess of three months for it to clear with result in financial implications. If this issue is not resolved I would have to resort to my legal services for the damages done and for the above denial of services.</p> <p>Yours<br />DR MT ISAACS<br />Medical Practioner at the SANDF</p>