1 reviews | Active since Jun 2016
<p>My contract number NM003954-4.</p> <p>I contacted Vodacom to upgrade to the U Choose XL package with a iPhone plus. My reference 013IRR.</p> <p>I received a call from Vodacom and upgraded telephonically.</p> <p>Upon receiving my statement I noticed that I was still on Smart L.</p> <p>I made a query S3-GB77Z-Z6LX on Monday Samuel Marema said everything is fine and Smart L was allocated to my number. </p> <p>I contacted them on livechat to listen to the recording of the upgrade they stopped the conversation every time and said someone will contact me. I communicated with Kugan Pillay, Kamini, Samuel Marema and Lindukuhle.</p> <p>What can I do now?</p> <p>I hope this is not one of the Mundo ****s that I heard of?</p> <p>Regards,</p> <p> </p> <p>Bernard</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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