IM
Ignatius M

1 reviews | Active since Feb 2010

02 Mar 2015, 14:09

Possible Recurring *****

When my contract was due for an upgrade, it was **********ly upgraded, subsequent to that, four additional devices were also **********ly included into my contract. This was last year, and these devices were taken on different occasions. To have these five devices removed from my name, I had to deal with the police, and several of Vodacom's departments, I had to pay for debit orders to be reversed, spend on transportation, spend on airtime, and use my time

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Replies (1)
Vodacom
Vodacom's reply02 Mar 2015, 16:02
Official
Hello itumeleng.manota,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team

Best regards,