Possible ***** Application

Poor handling of my query. Oct 2018 Vodacom phoned me alleging that i took out cellphone contract with them and i am falling behind with monthly installments. I disputed their allegation and demanded proof that i took out cellphone insurance. To date such proof was not forwarded to me to exercise my rights an an aggrieved customer. Despite that I had to go to Wierda Park Police Station to depose an affidavit and same as submitted to their offices in Centurion Mall, Vodacom Shop. I was rest assured that they will investigate and revert to me with proper feedback. I was phoned by VVM Attorneys and was advised that they act on behalf of Vodacom and i am indebted to the latter. I disputed that with contempt and I was referred bact to Vodacom to settle the matter. I went to Vodacom branch inside Centurion Mall with an affidavit deposed at Centurion Police Station and 3x1 copies of ID. I was given ref no: EC-1ZJR-3PN6YM Possible ********** Application. Email was generated from the email of *** to their ***** dept. I don t understand why they did not liaise with VVM Attorney regarding the documents I submitted to them and why they blacklisted me without having provided all documentation to me to engage my lawyers on this issue. Now my name is being dragged into mud as a bad payer even though i did not take out cellphone contract with Voadcom. The question is who is going to clear out my name and at what expense. Could you please help me with this matter and advise me accordingly about my rightd as consumer.