JW
Jannie W
1 reviews | Active since Oct 2013
08 Dec 2015, 15:05
Possible breach of contract
It is for more than 5 weeks now that I am struggling to get Vodacom to explain to me why their calculation of minutes transferred from the previous month differ from my calculation. If something is to difficult to explain is it perhaps not true that it is impossible to explain. ? If indeed then I have to reassess. I am still waiting for VODACOM's explanation ! They also do not contact me by phone. Maybe to expensive ?
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Vodacom's replyOfficial
08 Dec 2015, 15:08Hello JanniedeWit,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply08 Dec 2015, 15:08
Official
Hello JanniedeWit,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team