SS
Safeera S
1 reviews | Active since Feb 2015
17 Dec 2020, 14:07
Portray lies
The lies vodacom portrays is just unacceptable. I have just signed up last month for fibre uncapped 10mbps line and was promised to pay R650 a month.. Keeping in mind i have 3 cellphone contracts with vodacom this would be my 4th contract.. To my surprise i got an invoice on the 11/12/2020 stating i owe R757. I mean what the hell.. I cancelled my contract with Mweb, As i was paying R700 month for the exact same offer.. Fortunately for Vodacom i took up the offer as i was moving in to a new house.. Biggest mistake ever.
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Vodacom's replyOfficial
18 Dec 2020, 06:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Dec 2020, 06:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team