Portme service

Regarding the portme service.<br> I assisted my mother who wanted to move her cell number from MTN to Vodacom.<br> We went to the Lakeside mall branch to get the port done, we were assisted and told that within 24 hours the port would be activated. No such luck.<br> I then phoned the call center and was told two different stories.<br> First I was told to purchase a new starter pack get it Rica'd and the sms PORTME to a number, I would then receive an sms and the PORT will be activated. Did this and nothing.<br> Phoned the Call center again, lady told me that i will need to phone MTN coz the problem is with them.<br> So disappointed with VODACOM<br>