MN
Marelyne N
1 reviews | Active since Jun 2017
15 Jun 2017, 09:49
Porting without permission
<p>Vodacom once again has ****py service.</p> <p>My number was ported without my consent or knowledge and Vodacom cannot help resolve the issue.</p> <p> </p> <p>when i call the call centre they say Sorry we cannot assist. What the hell do i do now. I need my number back.</p> <p> </p> <p>Now i gotta stay on the MTN network for a further 60 days.</p> <p> </p> <p>This is BS.</p> <p> </p> <p> </p>
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
15 Jun 2017, 10:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jun 2017, 10:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Jun 2017, 14:04Dear Marelyne Naicker,
As discussed, you've confirmed your query has been addressed and resolved.
Regards,
UW
Best regards,
Vodacom's reply15 Jun 2017, 14:04
Official
Dear Marelyne Naicker,
As discussed, you've confirmed your query has been addressed and resolved.
Regards,
UW
Best regards,
MN
Marelyne N's updateReviewer Update
15 Jun 2017, 14:49Yes my query was resolved with no thanks to Vodacom.
Your opposition MTN resolved this problem.
You lost yet another subscriber. Well Done. Pathetic service.
MN
Marelyne N's update15 Jun 2017, 14:49
Reviewer Update
Yes my query was resolved with no thanks to Vodacom.
Your opposition MTN resolved this problem.
You lost yet another subscriber. Well Done. Pathetic service.