AA
Ahmed A

1 reviews | Active since Jul 2016

15 Jul 2016, 09:45

Porting to Vodacom vai sms

<p>Good day</p> <p> </p> <p>I've been having a problem porting my cell c number to Vodacom ( ********** 786).</p> <p> </p> <p>For the past 3 days I've been trying vai the sms ( ********** 287) route, however each time I get an sms stating their sevice is currently unavailable.</p> <p> </p> <p>I have tried using the vodacom store, but they state I'm on contract with cell c or something on Cell C is holding it back, however when I called cell C, they have verified that I'm on prepaid, and that there is nothing on their side stopping the port.</p> <p> </p> <p>Kindly assist me please.</p> <p> </p> <p>Thank you and best regards</p> <p>Ahmed M Akoo</p> <p> ********** 786</p> ********** <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply15 Jul 2016, 11:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team