Porting to Vodacom is a nightmare.

I've been trying for a week to port my FNB prepaid number to Vodacom prepaid. 4 long phone calls, 2 visits to the store and 4 prepaid sims later, they still cant tell me why its not working. The Vodacom system says my number is successfully ported and should be working, but this is not the case. FNB sim still working perfectly, and Vodacom sim (which should have my number on now) not working at all.

Is there anybody at Vodacom that can help me port my number?