1 reviews | Active since Jun 2016
Porting to Vodacom from Cell C
<p>All I need to get done is to port my existing Cell C prepaid number over to vodacom. One would think that moving from a competitor Network would provoke a sense of urgency but until now, I have found this process to be awfully tedious and tiresome. </p> <p>Please can someone from Vodacom contact me to get this resolved as URGENTLY as possible? I have been in touch with Cellc, my number is on prepaid and they have released my number for porting but Vodacom won't accept the port?!?! I do not want to hear I need to go back to CellC to do this process again, I expect Vodacom to sort it out internally, this is poor customer service, and basically passing the blame - and thus causing me to question whether this is actually a good move?!?!?! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
A standard response and I continue to wait for feedback from Vodacom. Perhaps not the smartest move to return to Vodacom after all.
A standard response and I continue to wait for feedback from Vodacom. Perhaps not the smartest move to return to Vodacom after all.
