Porting to Vodacom - Big Mistake?!

I app**** on Wednesday 02/09/2015 to have my phone number ported to Vodacom as I was going to take a new contract with them. An hour after I app**** I received an sms stating that my request to port my number has been approved and will be moved to the Vodacom network on 04/09/2015. After inserting the new sim card into my new phone, I received a sms stating that I have a completely new number. I went back to the branch on the 06/09/2015 and I was given a new sim card and was told that I will no longer have service on my old service provider and that my new sim will take effect as of today 08/09/2015. Now I insert the second sim card into my new phone and I received a SMS stating that I have not registered for RICA and that I have ANOTHER COMPLETELY DIFFERENT NUMBER. AND TO TOP IT ALL OFF, I STILL HAVE SERVICE ON MY OLD SERVICE PROVIDER. <br> <br> It has been 6 days now and I am very unhappy as I have not been able to start using my new cell phone on the new contract that I have taken. My sim card should have also been RICA'd before they had given it to me. I'm beginning to think that changing to Vodacom was a big mistake.