Porting to Vodacom
<p>I went Vodacom Canal Walk (opposite Primi) to port my number. They said I would get a sms to confirm which I got one but nothing else happened. I went back again, the next weekend they then told me only happens between 8am till 5pm Monday to Friday.</p> <p>I then went to Strand street Vodacom Wednesday they said their porting system is offline, but I must come back in the week. I then went today Friday back to Strand street Vodacom they said Friday is a weekend.</p> <p> </p> <p>They said I can try customer care on the phone tho, but not them because Friday is a weekend. For all my life Friday is a week day or am I mistaken.</p> <p> </p> <p>****py service </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
