Porting to a Vodacom is HELL

Hi world,

So I am trying to port my number from CellC to Vodacom, and I am trying with the second SIM card now, where I have bought a brand new SIM card in store and RICA'ed it as required, followed the agents instructions as well as the instructions provided by vodacom to port, which is:

Buy a new SIM card RICA the card Do not insert the card into a phone Using the existing SIM card which is to be ported, send an SMS to ********** 287 with the following content:

PORTME insertsimcardnumberhere

I had trouble with is, it was not porting so I called the porting department with Vodacom and was told by the agent sorry the number has been already activated. So I asked again what are the instructions to follow to port, exactly as the agent explained, exactly what I did, yet the agent said but the number has been activated, then continued to tell me that you buy SIM cards already RICA'ed and I am supposed to buy a SIM card that is not already RICA'ed. I am so confused!

Vodacom, this is my second attempt to port to your network, I have done EVERYTHING correctly step by step and still I have no joy.

DO YOU WANT MY BUSINESS. If so contact me and sort this out ASAP!