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AM
ALI M

1 reviews | Active since Sept 2009

05 Dec 2017, 13:48

PORTING TAKING 11 DAYS

Its taking Vodacom to port 11 days and the feedback are full of lies and deceiving.

0
Replies (4)
Vodacom
Vodacom's reply05 Dec 2017, 14:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

AM
ALI M's update05 Dec 2017, 15:00
Reviewer Update
That is what they have been PROMISSING ME FOR THE PAST 10 DAYS to contact me and resolve it, but that is just FALSE PROMISES!!! SOMEBODY PROMISSED TO CONTACT ME YESTERDAY AND ALL i GET IS REFRENCE NUMBERS!!!!!!!!! NO ACTION!!!!!!!!!!!!!!!! VIA SOCIAL MEDIA , TODAY I have send ALMOST 10 TWITT AND DM VIA and not received a reply, SERVICE THAT BAD!!!!!!!!!!!!!!! Vodacom blaming MTN, MTN SAYS ITS A Vodacom issue!!!! all bull stories!!! I am complating returning phone and and cancelling the CONTRACT!!!!!!!!!!!! yet to receive a call with a positive ADVISE!
AM
ALI M's update05 Dec 2017, 15:10
Reviewer Update
unacceptable service
Vodacom
Vodacom's reply08 Dec 2017, 13:43
Official

Good day

Thank you for taking my call the other day and for advising that this matter is now resolved.

We apologise for any inconvenience caused.

Regards

Moddy

Best regards,