1 reviews | Active since Dec 2016
Porting only done on Mondays to Thursday 16/12/2016 , around 9:20am
<p>Cape Town (mithells plain -Liberty prominsde mall, South Africa<br />I am a Cell C customer and I wanted to join Vodacon due to your reliable network and better service plan only to be told at Prominade mall (Mitchells Plain by floor assistance that they do not do porting on fridays and I must come back on Monday .</p> <p>my argument is, what happens if I know Im relocating to a place where there is only vodacom network (reception )..And to me, the only reason that I could not be assisted what that Im not buying anycellphone or taking contract ..I find the service discriminatory .</p> <p>This was confirmed by a lady, who wa reffered as the branch manager .</p> <p>I find this as an example of bad client service and I am so dissapointed .<br />The worst thing is that all my family members are using vodacom .<br />I will also share this on hellopeter</p> <p>Thanks Mr Leonard Nokwali <br /> ********** 407<br **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
