NM
Nicholas M

1 reviews | Active since Jan 2016

07 Jan 2016, 20:18

Porting of phone from cell c to vodacom not work

On the first of Jan 2016 I went to V&A Waterfront. I signed up a contract with them. <br> I was told since it's Friday the porting will only go through on Monday. I accepted that.<br> On Monday I went through to finalize everything.<br> Told I will be ported on the network by 6pm. I got told I would loose all my airtime. I had over R120 rand. I had 30min to get rid of it. Which I did get rid of.<br> I have spent over R700.00 now. <br> I still am with Cell C.<br> Who pays for my petrol, my parking, my time...does vodacom pay for it? You say you sorry! You say you their is nothing wrong and everything is good on your side. <br> I phone call centre, they tell my the number is still pending. Chris you have **** to me! Manager at the shop.<br> I am not impressed.

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Replies (1)
Vodacom
Vodacom's reply07 Jan 2016, 21:08
Official
Hello forest1979,

Thank you for the posting.

Your enquiry will be investigated and feedback will be provided in due course.

Kind regards
MK
Vodacom Consumer Website Team