Porting of Number

I moved houses & the Telkom signal was practically non-existent with people not being able to get ahold of me, so I decided to port my no to Vodacom. I went instore last week Wednesday 9th November, did my port & was advised to only insert my SIM card the next morning. It worked Thursday only & I am not sure who did what that it stopped working on Friday. Back instore on Saturday to be told my SIM is faulty & I was given a replacement & told again to insert the SIM, Sunday morning, still not working. Numerous calls to the Call-centre, no luck. Monday more calls & back instore after work, another SIM, insert it Tuesday morning, take note on the call I was told that I was not supposed to be given a New Sim as my number was linked to it. Should the staff not know about this. In desperation I went onto Twitter to tell them about their uselessness / lack of service. More DM's being sent asking for help. Wednesday 16 .11.22 - a full week later, late afternoon, my SIM is finally activated. How is it possible that it takes a full week to Port & activate a Number. Vodacom needs to do better. Train your staff! Just give a damn!