GT
Gissel T
1 reviews | Active since Aug 2023
27 Aug 2023, 11:53
Porting not gone through
I ported last week from Vodacom to MTN and my number still has not been ported. I have been to the Vodacom and MTN store several times. I am told Vodacom has not released the number. Please urgently sort this out
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
27 Aug 2023, 20:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Aug 2023, 20:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Aug 2023, 09:45Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2023/08/28 at 09:35:57, as you've waited too long for the port to be actioned you've decided to cancel the port. Regards Consumer Website Team
Best regards,
Vodacom's reply28 Aug 2023, 09:45
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2023/08/28 at 09:35:57, as you've waited too long for the port to be actioned you've decided to cancel the port. Regards Consumer Website Team
Best regards,