1 reviews | Active since Sept 2011
<p>When I ported out from Vodacom it was done incorrectly: I'm still getting vodacom calls/sms on the vodacom sim card, and all other networks on my new cell C sim card. This problem has started in beginning MAY and I have called numerous times, have had service request numbers, promises of call backs and escalation but still my problem is not solved. I'm being transferred from one person to the next, and the best I get is that the "technicians" have to fix it. </p> <p>Problem apparently originated because of problems with a 3D system and rooting not done properly. PLEASE FIX ASAP. Waiting 4 months for such a simple problem is ridiculous, nevermind the time and energy wasted on numerous phone calls.</p>
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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