1 reviews | Active since Nov 2017
Hi Vodacom. I have been trying to port from MTN to Vodacom, with a new contract to give you the business, but you cant get the port right?
-I have been into 3 stores. -I have called ALL the service numbers -MTN blames Vodacom -Vodacom Blames MTN -Vodacom Solutions Department cant help. -Vodacom Porting Department cant help (plus terrible attitude to tell me to sort it out with MTN) -The number is ACTIVE on BOTH networks at the same time. (This is not a joke)
This is not a good start to a 24month relationship....
PS, I will bounce the first debit order as you are in breach of the contract I have just signed and you are not providing the service. I look forward to seeing how quick you will call me then.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Thank you for taking my calls and confirming that the port was successful eventually.
We once again apologise for any inconvenience caused.
Regards
Moddy
Best regards,
Good day
Thank you for taking my calls and confirming that the port was successful eventually.
We once again apologise for any inconvenience caused.
Regards
Moddy
Best regards,
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