Porting / new transaction

<p>i (Erina van der Merwe) are a customer with Vodacom for a couple of years.</p> <p>3 week ago i tried to port my cllphone from Cell-C to Vodacom AND app**** for a I-Pad contract too. Up to today (21 Dec) my account is still with Cell-C and i dont know what happen to my I-Pad application. I was dealing with a person called Victor - if i dont called him he never come back to me to inform me of the situation.</p> <p>my question is, is it really take 3 weeks to port your account to another serice provider?</p>