1 reviews | Active since Mar 2013
Porting my number
I was on the Vodacom network about 2 years ago and went to Virgin Mobile, my contact came to an end this year and decided to go back onto Vodacom as the signal is better in my area. Never did i thought porting my number back to Vodacom would be such a nightmare. I ended my contract and spoke to vodacom to port my number and they said it cant be done as its still on Virgin, so i spoke to Virgin to release the number. Anyway, my wife has a Vodacom contract and asked her to take out an additional line as she is already a client. So i went to vodacom to get a sim card, but had to wait for port date. i now however got my sim card, but now they say i cant activate my number as Vodacom deleted my number, but more im saying that it was with Virgin, i keep calling the call centre, but no one knows what to do and just blind transfer my call, Very Frustrating. I even received the phone which my wife took out but now cant even port my number.
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
