Porting Issues

Good day,<br> <br> My husband wants to move form Cell C to Vodacom. His contract with Cell C has already expired thus him being on pre-paid now. We went to Vodashop last weekend where they said that they do not do porting on weekends. The guy then also said that because the number was a Vodacom number way back it has to be archived before it can be ported. He then logged a ticket with IT to archive. this week I phoned Customer Care and they said that the number has not been archived in which they then assisted me. I then notice that on the initial email which the sale person send to IT to request that the number be archived the number was in fact wrong, thus the delay!!! We then went to Vodacom on Wednesday this week where we stood in a queue for almost 1 hour and then for them to say they do not do porting after 5 pm. I phone just now again as the porting has been approved so that they can now do the actual porting just for them to tell me the system is offline!!!!! This is most definitely not the service I am looking for in a new service provider! I need assistance asap! Again it is now weekend and we have to wait yet again another week!