Porting gone Wrong and doesn't get fixed

<p>I recently moved from Vodacom prepaid to a Cell C contract, since I received the Vodacom sms stating the port was successful I cannot receive any sms’s or calls from any other service provider!</p> <p>I phoned Cell C customer care and was helped immediately without holding more than 2 minutes for an agent to help me, I was directed to their porting department and was explained the problem and they send an e-mail to the relevant department within Vodacom that Tuesday morning, the Wednesday morning I phoned them back and told them the problem wasn’t fixed and they escalated the report to Vodacom. I then phoned Vodacom and asked to be transferred to their porting department when I got through eventually the line was cut or the consultant just ended the phone call not wanting to deal with a customer. I phoned them once more and they told me they will open an enquiry.</p> <p>So Thursday (today) I phoned Cell C again and the agent told me they still did not get a response from Vodacom this is 2 days later and escalated it for the second time. I phoned Vodacom customer care again and the consultant told me that he did not receive any feedback on his enquiry, and escalated it.</p> <p>So the problem was escalated twice by Cell C and once internally by Vodacom and still the matter is not resolved.</p> <p>Hereby I would like to STRONGLY express my disappointment in Vodacom and the service or none thereof!</p> <p> </p> <p> </p>