PC
Paul C

1 reviews | Active since Jan 2018

20 Jun 2018, 12:11

Porting from Vodacom to Telkom not possible !!!!!!!!!

Hi there,

After being a very loyal Pay as you go client of Vodacom for many years i decided to move across to a Telkom contract as i need the free data etc that they offer with their contract. I asked them to port my number over 2 weeks ago and still not receiving calls from other networks other than Telkom. I have been told that Vodacom are having problems with porting my number and i must just wait ...... 4 days so far and im losing business as its my advertised number for my business and prospective clients are now being told that my number does not exist when they call it. I am not happy at all about this and would appreciate some speedy reply from Vodacom.

Thank You

Paul

0
Replies (2)
Vodacom
Vodacom's reply20 Jun 2018, 13:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

PC
Paul C's update20 Jun 2018, 13:11
Reviewer Update
It will be very interesting to receive a call from a consultant as this number does not receive calls from your Vodacom network ..... So good luck with that one !!!! Please call from a Telkom land line. Thank you.