1 reviews | Active since Nov 2016
PORTING FROM VODACOM TO CELL C-BUT YET AGAIN NO SERVICE FROM VODACOM
<p>Good day,</p> <p> </p> <p>I want to cancel with my Vodacom Account with Vodacom due to the fact that my mother and I have both had disgusting service from Vodacom the last few years. After almost 10 years of being a client I have actually HAD ENOUGH!!!!</p> <p>I have now transferred to Cell C and would LOVE to pay my cancellation fee as soon as possible to never have to be involved with Vodacom again but for the last 3 days I just CANNOT get through to a consultant to help me. And when I DO get someone on the line they TRANFERE ME to 10 different people which they eventually put the phone down in my ear. </p> <p> </p> <p>COULD SOMEONE PLEASE CONTACT ME TO SETTLE MY ACCOUNT OR SHOULD I JUST NOT PAY AT ALL SINCE VODACOME IS TOO BUSY TO ASSIST ME? </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
