1 reviews | Active since Jul 2013
Porting DISASTER!
I ported my number from FNB Connect to Vodacom on Sunday. It's now Thursday and I am still unable to receive calls on my mobile. I ported, lost signal with FNB Connect and placed the new Vodacom SIM into my phone. I then went to Vodacom on Tuesday in Clearwater with no luck, they told me to come back on Wednesday. I went on Wednesday (yesterday) and they were unable to assist me (we even tried a SIM SWAP!!). So I'm perplexed by this whole situation. I am a loyal Vodacom customer with other numbers in place for well over a decade but a simple porting matter can't get resolved in store or via the help centre. Imagine the confusion on the faces of the store consultants when you say that you can call out but not receive calls after a porting!
