1 reviews | Active since Aug 2015
<p>Hi have over the last week had numerous issues with my number requested to be ported *****ulantly as well as SIM swaps. Despite contacting Customer care and requesting it to be stopped etc my line was blocked twice and SIM swaps attempted.</p> <p> </p> <p>No one can guarantee that it cannot be done again despite flagging my line and so called security.</p> <p>Notes left on the system with customer care also cannot be seen at the vodashops. So what is the poit in security etc etc.</p> <p> </p> <p>Additional costs for a SIM swap.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Best regards,
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Best regards,
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