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shane D
1 reviews | Active since Jan 2018
22 Dec 2019, 22:42
Porting
I have ported my number from cell c back to Vodacom because I get no signal in my area with cell c. Porting was completed I waited to loose signal on my previous sim card and all and now I try and make a phone call but it gives me your account has been suspended. For what now? I can only receive SMS and phone calls... Please can someone explain? is this apart of the porting process with Vodacom?
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Vodacom's replyOfficial
23 Dec 2019, 08:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Dec 2019, 08:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team