1 reviews | Active since Nov 2017
Porting
Hi
I am trying to port from FNB prepaid to Vodacom pre paid. I went to the Vodacom shop in Woodlands mall at least 10 times, but my porting is still not done after a month. Everytime they have a different excuse as to why the porting doesn't work. They promise to get back to me, but no 1 has phone me back, I have to go back to the store to get any feedback.
Its really bad to get service like this from a company like Vodacom.
regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Du Preez,
We thank you for bringing it to our attention and do apologise for the inconvenience.
As per our discussion, feedback was provided.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Du Preez,
We thank you for bringing it to our attention and do apologise for the inconvenience.
As per our discussion, feedback was provided.
Regards,
Vodacom Consumer Website Team
Best regards,