Portimg
I got a contract from chats in president square 2 weeks ago. They told me my number portimg will take 4 hours. About a week ago cell c approved the porting. I am still waiting for Vodacom to activate the account. I can't use my banking, WhatsApp. Google etc. I am at the point of cancellation. Cell c sail Vodacom just have to accept message 9, but after numerous calls back and forth between cell c and Vodacom, still nothing!
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
07 Dec 2017, 06:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Dec 2017, 06:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
07 Dec 2017, 12:08I am fed up. Still no effort have been made to contact me. Chats in president hyper promised me it would have been done by yesterday. But still I'm waiting for their call. Just release message 9, god ****it!
's update07 Dec 2017, 12:08
Reviewer Update
I am fed up. Still no effort have been made to contact me. Chats in president hyper promised me it would have been done by yesterday. But still I'm waiting for their call. Just release message 9, god ****it!
Vodacom's replyOfficial
11 Dec 2017, 07:51Good Day Johann Hawley
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved as per email confirmation received.
Regards
RO
Best regards,
Vodacom's reply11 Dec 2017, 07:51
Official
Good Day Johann Hawley
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved as per email confirmation received.
Regards
RO
Best regards,