Portfolio increase

Item: Vodacom
Rating: 1
Author: Conrad C

I have phoned Vodacom about 50 times from the 3rd of Jan trying to get my portfolio increased with VODACOM just sending me from Pilar to post.

I was first told it will take a hour if I go to the shop then 24 then 7 Days and now I have been told 14 Days

Please if anyone can help

Helpful (0)

Replies (3)

Vodacom's replyOfficial

11 Jan 2018, 13:03

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply11 Jan 2018, 13:03

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Conrad C's updateReviewer Update

11 Jan 2018, 13:05

I have received this message a few time already and no one has phoned me from Vodacom or must I phone in again to be sent from Pilar to Post

Conrad C's update11 Jan 2018, 13:05

Reviewer Update

I have received this message a few time already and no one has phoned me from Vodacom or must I phone in again to be sent from Pilar to Post

Vodacom's replyOfficial

12 Jan 2018, 16:39

Good Day

Kindly note that your enquiry has now been completed.

Regards

Best regards,

Vodacom's reply12 Jan 2018, 16:39

Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Best regards,