TP
Theo P
1 reviews | Active since Oct 2017
08 Feb 2020, 09:43
Port - went wrong
Switch from FNB Connect to vodacom and the port was successful but now people using connect can not reach me or send an sms to me. When they call me, the voice recorder says my number does not exist. Try contacting Vodacom, I was transfered from one consultant to another and no body seems to know how they can fix the matter.
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Replies (2)
Vodacom's replyOfficial
10 Feb 2020, 08:30Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Feb 2020, 08:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Feb 2020, 14:24Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please check your inbox, we have rep**** to you via email. Regards Consumer Website Team
Best regards,
Vodacom's reply20 Feb 2020, 14:24
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please check your inbox, we have rep**** to you via email. Regards Consumer Website Team
Best regards,