Port unsuccessful

Vodacom worst service at this point. I ported to Vodacom on the 3rd March, its been 10 days with no success. Port was successful but the 'Back office' didn't complete the port and no incoming messages and phone calls. Still no feedback, the worst part everytime you phone customer care a new ticket is logged that will be resolved in 72 hours, so the more you follow up the longer your ticket is dragging. Should have never ported to Vodacom with this service.