TA
Tiaan A

1 reviews | Active since May 2009

12 Aug 2016, 08:09

Port out not working

<p>I ported my Vodacom number to Telkom. Any provider can phone me accept Vodacom. If you dial my number from a vodacom number it does not route to my phone. It's been 2 weeks now. And I've phoned vodacom 3 times now. Every time they just say that it will be escallated. Yet nothing happens.</p>

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Replies (1)
Vodacom
Vodacom's reply12 Aug 2016, 08:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team