Port number from Cell C to Vodacom

Hi Vodacom,

Earlier this year I ported my number from Cell C to Vodacom. The objective of this port was to take out a contract with Vodacom. There appears to be a technical glitch which is prohibiting me from taking out a contract. Furthermore, I am unable to load prepaid airtime. I have contacted the call centre a few times and they said that they cannot pick up any problems on their side. Please can someone with technical expertise review the port? Thank you