CL
Carole L
1 reviews | Active since Jun 2018
05 Sept 2019, 20:20
Port my number without my permission
After almost 40 years of having my number, vodacom decides to port the number to MTN without my consent. when i ask nobody can explain what the hell happened,, ive been up and down to the store trying to get assistance and nobody can help and if they cant help who must help then.....???im fuming???????????????? This to me sounds like *****..
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Replies (2)
Vodacom's replyOfficial
06 Sept 2019, 07:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Sept 2019, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
13 Sept 2019, 08:08Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Vodacom's reply13 Sept 2019, 08:08
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.