CW
Chantel W
1 reviews | Active since Sept 2012
04 Oct 2019, 08:19
Port my number from FNB Connect to Vodacom
I requested to port my number yesterday from FNB Connect to Vodacom. I received 2 messages from Vodacom saying it will be done on the 4th. The vodacom sim card says "No Service" when I put it into the phone.
FNB confirmed that it was released for Porting yesterday already. I need this to be done right now please.
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Replies (2)
Vodacom's replyOfficial
04 Oct 2019, 09:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Oct 2019, 09:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
16 Oct 2019, 09:12Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been resolved.
Regards,
Consumer Website Team
Vodacom's reply16 Oct 2019, 09:12
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been resolved.
Regards,
Consumer Website Team