1 reviews | Active since Mar 2010
Port from CellC to Vodacom-Still on both Networks!
I have recently taken up a new contract at the Vodashop in Benoni whereby I requested my number to be ported. Everything went fine until I realised that my number was still active on both networks! <br> <br> I am currently only able to receive Vodacom calls on the cellphone with the Vodacom sim card (am able to dial out, send sms and access internet). All other network callsand sms's get routed to my other phone with the CellC number. How is this even possible? I called Vodacom numerous of times and they could not assist me, they said it was an issue on CellC's side. I have tried to get a hold of their porting services department for 2 days now and nobody EVER answers, I am constantly on hold. I have called CellC and they assured me that the port did not complete successfully on Vodacom's side and they need to sort it out.<br> <br> I have contacted the store and they have told me that my number shows as ported successfully - but this is obviously not the case. I have never been so frustrated and angry at a service provider until this point in time. How is it possible that NOBODY can assist me because it is evident that I have a serious issue!<br> <br> I expect my issue to be resolved IMMEDIATELY!
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
