RG
Richard G

1 reviews | Active since Dec 2015

22 Dec 2015, 08:45

Port from CellC to Vodacom incomplete

A Port request from CellC to Vodacom was done end of October and the Port is not completed. <br> Both CellC and Vodacom SIMS are active and are being billed to me.<br> Vodacom SIM can only receive calls and SMS from Vodacom numbers.<br> CellC SIM can receive calls & SMS from all networks except Vodacom.<br> This has been escalated to Vodacom who tell me that they are very busy with lots of porting issues and that the \other"networks have not done the routing to the new number - over 1 1/2 months to do this is unacceptable !<br> Furthermore- continually having to chase with Vodacom to get is done is time consuming ...and in hindsight a total waste of time.<br> """

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Replies (1)
Vodacom
Vodacom's reply22 Dec 2015, 10:00
Official
Hello Gordes,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team