Port cell no. to Vodacom

I've tried to port my cell no to Vodacom (switch networks) since 26/11/2017. I visited the Vodacom data store in Baywest Mall, Port Elizabeth. Was told it would take 24hrs. Phoned the store after 72hrs. Was assisted by Kuhle. He told me that it was done & would be up & running after 24hrs. Phoned back after 48hrs. Spoke to a very unfriendly store manager Bruce. I received a sms with a port number, however he never contacted me for this password to proceed with the port. In the meantime (fed up with their service or rather the lack therof) I phoned 082 111 for assistance. The lady told me that Kuhle submitted my no. on the wrong system. I went to Cellucity in Walmer Park for assistance & they were unable to assist as the porting was not done by them. Phone ********** 326 & again it was confirmed the porting was on wrong system. Tried to contact Bruce/Kuhle. Left messages - no callbacks. Eventually got hold of a very arrogant & utterly rude Kuhle. I told him about the port on the wrong system. He blatantly told me that whoever said that to me don't know what they were talking about. Asked for assistance & he refused. I told him I don't appreciate his ****y attitude he then said that I was being ****y. So after This was on the 6th of December, 10 days after I tried to have this done with no help. I asked to speak to his manager Bruce & he refused to put the phonecall through to him as Bruce "heard what was going on" Kuhle then proceeded to slam the phone down in my ear. I immediately phone Vodacom Head office to lodge a complaint & no one has bothered to contact me back?? I phoned ********** 326 again. They were shocked to hear of my ordeal and CONFIRMED once again that the port was done on the wrong system. this has been confirmed by 3 different people. Kuhle was not even willing to investigate. The arrogance of this young man & the lack of management by Bruce has left me flabbergasted. Stay clear of this store.