TM
Thabo M
1 reviews | Active since Aug 2012
06 Apr 2021, 14:25
Port
I can't imagine that porting my number to vodacom will give me headache. I ported my number on 30/03/2021. Port was successful and I have been not getting sms. However the stress part is that I had to go to vodacom retail store and I was not helped. Called the call centre I was not helped there too. They even advice me to do a sim swap. To this date there is issue is still not resolved. My money in the bank has been ****** I was not aware becouse I don't get notified as I can't send or receive SMS
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Vodacom's replyOfficial
07 Apr 2021, 07:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Apr 2021, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team