ZK
Zenobia K
1 reviews | Active since Nov 2024
17 Mar 2026, 07:50
Popia Breach from Vodacom
I do not even want to give one star ,you are breaching popia rules ,debiting my account without fail and for WHAT. I do not have this wifi services since 2024 . What is problem or is it just a matter of complete and utter incompetence ,or eomployees that have no clue what they doing.REMOVE my profile from transunion ,I do not owe you.stop debiting my account.I have reffered this matter yo Icasa and the NFO .I DO NOT OWE YOU
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Vodacom's replyOfficial
17 Mar 2026, 14:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Mar 2026, 14:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
ZK
Zenobia K's updateReviewer Update
18 Mar 2026, 13:02Now I get a notification that my ticket is closed, I must call legal and blah blah ...im not calling anyone fix you **** ..............MY QUERY IS NOT RESOLVED SO MY TICKET CANNOT BE CLOSED .............FIX YOUR MESS WITH THIS BS THAT HAS BEEN GOING ON FOR YEARS NOW AND DO NOT CLOSE TICKETS THAT IS NOT RESOLVED SO THAT YOU CAN DEBIT MY ACCOUNT AGAIN NEXT MONTH
ZK
Zenobia K's update18 Mar 2026, 13:02
Reviewer Update
Now I get a notification that my ticket is closed, I must call legal and blah blah ...im not calling anyone fix you **** ..............MY QUERY IS NOT RESOLVED SO MY TICKET CANNOT BE CLOSED .............FIX YOUR MESS WITH THIS BS THAT HAS BEEN GOING ON FOR YEARS NOW AND DO NOT CLOSE TICKETS THAT IS NOT RESOLVED SO THAT YOU CAN DEBIT MY ACCOUNT AGAIN NEXT MONTH